Last updated: 1 Feb 2026
This Cancellation Policy applies to all products and services provided by GLOBAL PAPERLY LIMITED (“we”, “us”, or “our”).
GLOBAL PAPERLY LIMITED operates primarily on a business-to-business (B2B) basis. As such, statutory consumer cancellation rights under UK consumer law generally do not apply unless explicitly agreed in writing.
Customers may request cancellation of an order before it has been formally accepted or confirmed by us.
Once an order has been accepted, cancellation is subject to the terms outlined below.
Where an order has been confirmed:
Cancellation requests must be submitted in writing via email
Cancellation may not be possible once processing, sourcing, or fulfilment has begun
Any costs already incurred may be deducted from any refund, where applicable
We reserve the right to refuse cancellation if the order is already in progress or completed.
Orders for customised, made-to-order, or specially sourced products cannot be cancelled once production or procurement has commenced.
For services:
Cancellation terms will be agreed in writing at the time of engagement
Where no specific terms are agreed, reasonable notice is required
Fees may still apply for work already completed
Where a cancellation is accepted:
Refunds will be processed using the original payment method where possible
Refund processing times depend on the payment provider
We do not guarantee refunds for partially completed orders
Further details may be outlined in our Refund Policy (if applicable).
All cancellation requests must be submitted in writing to:
Email: info@globalpaperlylimited.com
Please include:
Company name
Order or invoice reference
Reason for cancellation
We may update this Cancellation Policy from time to time. Any changes will be effective upon posting on our website.
If you have questions about this Cancellation Policy, please contact:
GLOBAL PAPERLY LIMITED
Office 17059, 182–184 High Street North
East Ham, London, United Kingdom, E6 2JA
Email: info@globalpaperlylimited.com
